The Functionality of Conceptual Standards in the E-service Production Process,

Document identifier:
Keyword: Standards, Use, E-service, RDS-TMC service, Work-practice
Publication year: 2006
Relevant Sustainable Development Goals (SDGs):
SDG 9 Industry, innovation and infrastructure
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The paper presents a case study conducted at the Swedish Road Administration (the SRA) focussing on the RDS-TMC service, a type of e-service. The implementation of the RDS-TMC service is based on two conceptual standards: the ALERT-C and Location Code standards. The main purpose of the case study has been to understand the functionality (role) of these standards by investigating how the SRA has implemented and used the standards behind the RDS-TMC service in order to provide the service.


Owen Eriksson

Högskolan Dalarna; Informatik
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Anders Forsman

Högskolan Dalarna; Informatik
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